Frequently Asked Questions
Everything you need to know about your Shevoke shopping experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I care for my Shevoke garments?
To maintain the quality of your pieces, we recommend following the specific care instructions on the inner label. Generally, we suggest a cold hand wash and laying items flat to dry in the shade.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.